Client Login

Score Debt Collection - Client login WebCollect
Existing Clients only or you can Join Now

Note – You require Internet Explorer to successfully use this facility.

Note: Use Place A Debt if you want to refer a new debt. You do not need to login to refer a new debt to us.

Basic Instructions:

  1. Login using the login and passwords supplied to you
  2. Select Review Accounts
  3. The Debtor Reference will have been supplied to you in the email sent to you after you placed the debt with Score. Type it in the box provided and then {Enter} from your keyboard. The debt should now be visible to you. (If you do not know the debtor references then see item g. below).
  4. The Debt Notes box shows you only the most recent notes on the file. Use the << and >> on the right hand side to scroll through the notes.
  5. If you want to place a note on your file then use the {Insert} box on the right hand side of the Debt Notes box. A new screen will appear showing Auto Response Code – type WEB into that box and {Tab} on your keyboard. The text bow will then reveal “Client web note…”. Place your cursor at the end of that text and then type your note to Score. When finished click on the {Save} button. The screen will disappear and you should see your note as the latest entry in the Debt Notes box.
  6. To print a copy of the entire file click on “A/C rpt” situated on the far left side of the screen under Actions. A selection box will appear already populated with the debt code. Just click on {Run} at the bottom of the report selection fields (Do not populate any other fields). The report may take a short time to generate and will be sent to your designated printer. If you receive an error message after you run the report it is probably because of the security settings on your computer. Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we can forward you a probable fix for that error.
  7. If you do not know your Debtor Reference then click on the {Search} button on the right side of the vacant box. A Debt Search box will open. On the right hand side change the Status to All and then click the {Search} button below it. A list of your debts will appear. Click on the underlined Debt Code for the debt you want to review and it will display for you.