How long does it take

Good question but unfortunately there is no real answer to it

As debt collectors we are often asked this but a response requires examination of a number of criteria:

  • Is the debtor in residence at your given address?
    • If not then we will need to find them. This can take time!
  • Is the debtor genuine in their desire to repay you?
    • If they are then the debt recovery process will shorten. Often payment will ensue quickly.
    • If they are not then a protracted process may ensue that may require the issue of legal action.
  • Does the debtor have the financial capacity to repay you?
    • If the debtor has no assets or income then debt collection may prove difficult but may still be possible.
    • If the debtor has liquidity or other financial constraints then a repayment arrangement may be the best course of action.
  • Disputed accounts:
    • Score will endeavour to act as a mediator to find a resolution.
    • If there is no resolution then legal action may be the only viable option
  • Is legal action necessary?
    • If all prior debt collection efforts fail then Score will recommend the commencement of legal proceedings providing it seems viable (asset backing and income status shall usually determine this).
    • There are lengthy time delays in the legal process that are outside of Scores' control!
    • If the account is disputed – delays may be even longer especially if the defendant/s file a Defence to your claim.
What we can promise is that we collect your debt as expediently as possible and where possible without the use of the legal system.
After all - our income depends on a positive result too!